Fees and Insurance

While Sanctuary Counseling Group (SCG) has a standard fee for services comparable to fees charge by other agencies in our catchment area, in compliance with the Samaritan Institute and the American Association of Pastoral Counselors guidelines we can use a fee-adjusted sliding scale based on household income and family size when necessary. Fees for counseling are negotiated between the client and the therapist.

Insurance coverage is often available and is determined on a case-by-case basis. It is recommended that new clients contact our client accounts coordinator in the Central Office (704-375-5354) to verify insurance availability, deductible, and co-pay prior to their first session. Prior authorization by the insurance carrier may be necessary.

Clients who lack insurance coverage or who have insufficient financial resources to afford the “going rate” for counseling services may inquire about the SCG Samaritan Client Assistance Fund (“Samaritan Fund”). The Samaritan Fund works along with the fee-adjusted scale to offset the cost of counseling and psychotherapy services for individuals, couples and families who are otherwise not able to be reimbursed for, or to afford, the desired services. The Samaritan Fund is designed to help persons who cannot help themselves get the care they need, deserve, and desire. Assistance from the Samaritan Fund is contingent upon client need as well as the availability of funds.

The following forms are used for clients seeking to use insurance coverage. Use the Flowchart to determine coverage. Fill out the Authorization Form and include a photocopy of your insurance card (front and back). Bring the authorization and a photocopy of your card to your initial session.

Samaritan Client Assistance Fund

The Samaritan Fund is sustained by the contributions of churches, businesses, families and individuals in the communities served by Santuary Counseling Group. Contributors may designate the site to be funded.

Financial contributions are tax deductible and may be made in one of the following ways:

1. Contribute to the Samaritan Fund through PayPal on our donations page.

2. Contributions may be mailed to:

Sanctuary Counseling Group
1801 East Fifth Street, Suite 110
Charlotte, NC 28204

Please remember to include your telephone number, including area code, for information purposes.

3. Contributions may be made by credit card by calling us at 704-375-5354.

Sanctuary Counseling Group is as much a ministry as it is a professional organization. Please call us for additional information regarding opportunities for supporting the work and ministry of Sanctuary Counseling Group.

Mission Statement

Being dedicated to the healing of heart, mind, and soul, we provide excellent emotional, spiritual, and relational health care to all people of the Carolinas.

Sanctuary Counseling Group is an accredited service center of the American Association of Pastoral Counselors and the Solihten Institute.